Dear Valued customer,
I wanted to take this opportunity to update you on the actions that Heat Group Supplies is taking around the current Coronavirus outbreak. This is obviously a very fast developing situation and information will no doubt change during the coming days, weeks or months.
First and foremost, the health and safety of our customers, suppliers and branch teams is of paramount importance to us and therefore we are ensuring that hygiene and cleanliness procedures are increased throughout our branches and our team members are washing their hands on a regular basis as well as keeping surfaces clean such as door handles, counter tops, etc.
We are practicing social distancing within the business where practical and have suspended all non-essential business meetings, trade events and training. These will either be rescheduled or carried out via phone and video calls.
We are in regular contact with our suppliers and are currently not expecting any supply issues. This situation could change in the future and if it does, your branch will be happy to help try and source your items as effectively as possible.
Deliveries to site will continue as normal although we do ask that you make the branch aware of anyone that may be self-isolating at the premises and we have advised our branches to deliver to front door or kerbside.
If you have any questions or concerns, please contact your local branch.
Many thanks for your ongoing support. Please take care and stay safe through this developing situation.
Heat Group Supplies