About us

Heat Group Supplies began life in the early 2000’s as a small boiler spares stockist with two staff and a small industrial unit. Fast forward more than ten years and we have grown into one of the UK’s only independent specialist heating merchants with five branches located through-out the East Anglia region.

From day one, our goal was to provide a friendly and professional service to all our customers and draw on the many years of experience gained from working in a variety of roles within the plumbing and heating industry. This continues to be the basis of our company ethos today with our focus being on the relationships with both our customers and suppliers. With this in mind, we only stock genuine boiler spare parts.

Over time, our stocks have increased hugely, giving you more choice and more chance of getting the job done on time. It’s our goal to have the right products available at the right price. Speak to your local branch team who will be happy to discuss with you the depth of products available or get in touch using our Contact Us page. We hold a huge variety of products in stock; from replacement heating spare parts, to new appliances, hand and power tools, plumbing fixtures and fittings, radiators and towel rails, water treatment chemicals, general consumables and a lot more.

Following continued investment, our internal systems are constantly improving meaning you benefit from greater efficiency which equates to less time hanging on the phone, waiting around on the trade sales counter or waiting on site for a delivery to arrive. With on the job training, our branch teams have an unrivalled knowledge of the plumbing and heating supplies industry, with many having gained their years of experience primarily within the (arguably more technical) boiler spares side of the industry which is often overlooked but it means you get the help, advice and genuine spare parts you need.

We are big enough to compete whilst being small enough to care!